Privacy Policy

Information gathered and its use

We receive and store any information that you enter onto our website, or give us in any other way, or is provided by you when giving us feedback.

We use your contact details to communicate with you. We may also use your information to send you offers and news about Rossendale Raptors products and services. We may contact you by post, email, telephone or fax for these purposes. If you do not want to receive such communication you can opt-out by contacting us. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Enquiries

When you enquire on our website, you provide your name, address, email address and other contact details. These are the details that we will use to respond to.

Cookies

On 26 May 2011, the rules about cookies on websites changed. This site uses cookies. Some of the cookies we use are essential for parts of the site to operate and have already been set. We also use Google Analytics, which uses cookies. You may delete and block all cookies from this site, but parts of the site will not work.

Site monitoring

When you use the site we anonymously record the details of the pages you look at. This data is not personally identifiable, i.e. we can’t tell which pages you or any other person are looking at or have looked at. We use this data to monitor site traffic and analyse paths customers take through our site which enables us to improve the service we provide. This information is only used by ourselves and is not passed to any other party.

We reserve the right to change, modify, add or remove provisions of this Privacy Policy. Any changes to this Policy will be shown here, and we recommend that you check this Policy again from time to time.

Place of processing

The personal information held by us is held on and processed by computers situated in the United Kingdom.

Security

We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains your responsibility:

• to protect against unauthorised access to your log in details;
• to close your registration and favourites screen when you are not using it.

Disclosure for legal reasons

We reserve the right to communicate such personal information as we hold to third parties which seek the disclosure of it, if we are requested to do so by law.

Links to third party sites

Our site contains links to other sites. Rossendale Raptorsare not responsible for the privacy practices, or the content, of those websites.

Data Protection Information

You can obtain further information about data protection laws by visiting the Information Commissioner’s website at www.ico.gov.uk